FAQ

I can't login to "My Page"

Please check the following settings, and try to login again with your registered e-mail address and password.

[Note]

E-mail address must be in alphanumeric characters.
Password must be within 6 to 20 alphanumeric characters.
Make sure that there are no extra spaces before or after your e-mail address or password.
Make sure to click "Login" after entering your e-mail and password.
Use correct upper and lower case letters, as they are recognized as different letters. Hold down the Shift key and press alphabetic keys to type upper case. Check to see if your Caps Lock function is on, as all your keystrokes will turn to upper case.
Change your cookies settings to “Enable". If set to "Disable", your ID may not be authenticated when you attempt a login. For detailed information on cookies settings, click here.

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